Natural Skin Care Brand for Animals Increases Revenue by 401%

"Olifant was very organized. They created a meeting pace and deliverable schedule that works well for us. The account management is very responsive, and internal communications are excellent. We are very happy with speed of delivery and execution."

Vince Polentes — CEO at Coat Defense
401%
Increase in DTC Revenue

Customer

Coat Defense (DTC)

Olifant service

E-Commerce Marketing

Industry

eCommerce

About the brand

Coat Defense is a leading innovator in equine and pet care, dedicated to providing natural, effective solutions for skin and coat health. Founded by Vince Polentes and his wife Sandy Polentes, Coat Defense was created to fill a critical gap in the market for chemical-free, non-toxic products that address common skin issues in horses and pets without the use of harsh ingredients.

Their line of products, including powders, pastes, and shampoos, is crafted with a commitment to safety and efficacy, using carefully selected ingredients that deliver fast results without causing irritation. From treating rain rot, fungus, and scratches to preventing moisture-related skin conditions, Coat Defense has become a trusted name among equine and pet owners seeking solutions that prioritize the well-being of their animals.

Driven by a mission to provide high-quality, all-natural products, Coat Defense not only promotes skin health but also supports animals' overall wellness. With a passionate commitment to transparency, sustainability, and innovation, Coat Defense continues to redefine animal care by offering safe, easy-to-use products that deliver proven results.

The Problem

Coat Defense was doing extremely well in 2020 but the sales in 2021 and 2022 declined so did the ROI and the profit. They tried to work with several agencies for the past 2 years to get the sales and profits back on track but the desired results were not achieved.

The Solution

After conducting a thorough audit of their online business, we identified missed opportunities across several key areas, including media buying, email marketing, conversion rate optimization, and ad creatives.

Following an in-depth competitive analysis, we created detailed buyer personas and launched new ad campaigns on Facebook and Google, while also restructuring their email and SMS marketing strategies to maximize ROI.

We are developing high-performing creatives tailored specifically for horses and dogs, which resonate with the target audience’s passion for their animals. By focusing on visually engaging, emotionally driven content, we’ve been able to craft compelling ads that highlight the unique solutions of the products.

These creatives not only capture attention but also drive conversions, allowing us to scale the campaigns effectively while maintaining a profitable ROI.

Through continuous testing and optimization, we ensure that each ad delivers maximum impact, fueling growth and profitability for the brand.

In just a few months, we not only increased their revenue by 401%, but we also optimized their conversion rates, and scaled their business to nearly $1,000,000 per month.

By achieving the target ROAS, we ensured the highest profitability levels and helped them reach record-breaking revenue. Their business is now more profitable than ever, thanks to our holistic approach.

Coat Defense (DTC)

"Olifant was very organized. They created a meeting pace and deliverable schedule that works well for us. The account management is very responsive, and internal communications are excellent. We are very happy with speed of delivery and execution."

Olifant’s solution
  • Facebook Ads Management
  • Google Ads Management
  • Email Marketing & SMS
  • Landing Page Optimisation
  • Conversion Copywriting
  • Website Design, Creatives & CRO
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